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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sherri Brady

Sherri Brady

March 11, 2026

5  out of  5
rating by Sherri Brady
"If you're in the market for new insurance, please go see Lishawna. She was great. Walked me through the whole process from quotes to getting the coverage we needed. So glad we made the switch!!"
We responded:
"Hi Sherri! Thank you so much for the great compliment and the 5 Star Review! I'm so glad to hear you had a great experience with Lishawna! Thank you for your business! Welcome to my agency and State Farm! Bp"
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Taylor Teegarden

March 9, 2026

5  out of  5
rating by Taylor Teegarden
"Very straight forward and easy!!"
We responded:
"Hey Taylor! Thanks so much for the compliment and the 5 Star Review! I'm glad to hear it was an easy switch for you! Thanks for your business! Welcome to my agency and State Farm! Bp"
Profile photo of Dawn Young

Dawn Young

March 5, 2026

5  out of  5
rating by Dawn Young
"Such a great experience insuring my car and home.. the sales person was so nice and genuine she offered me every discount she knew she could give me.. she really went above and beyond to help meet me needs all in under 15 minutes.. ty all so much"
We responded:
"Hi Dawn! Thank you so much for the kind words and the 5 Star Review! I'm so glad to hear you had a great experience switching to us! Thank you for you business! Welcome to my agency and State Farm! Bp"
Profile photo of Elizabeth Tripp

Elizabeth Tripp

March 5, 2026

5  out of  5
rating by Elizabeth Tripp
"Great service and excellent price. They saved me $700 per year for car insurance."
We responded:
"Hi Elizabeth! Thank you so much for the compliment and the 5 Star Review! We appreciate your business! Welcome to my agency and State Farm! Bp"
Profile photo of Robert Stier

Robert Stier

February 21, 2026

5  out of  5
rating by Robert Stier
"Excellent service"
We responded:
"Hey Robert! Thanks for the great compliment and the 5 Star Review! We certainly appreciate it! Welcome to my agency and thanks for your business! Bp"
Profile photo of Rachelle Jett

Rachelle Jett

February 13, 2026

5  out of  5
rating by Rachelle Jett
"Very friendly, patient and kind. Took us every step to get our insurance finished and set! Best experience I've had in a long time!"
We responded:
"Hi Rachelle! Thanks so much for taking time to give us such a great compliment and a 5 Star Review! I'm so glad you had a great experience getting your insurance set up with us! We truly appreciate your business. Welcome to State Farm and my agency! Bp"
Profile photo of Andrea Smith

Andrea Smith

February 3, 2026

5  out of  5
rating by Andrea Smith
"A very positive experience with Lishawna at Brian Payne's State Farm office in Maysville, Ky. She was very thorough in quoting my car and homeowner's bundle. She gave me options, quoting premiums based on those options, allowing me to choose what fit the coverage desired, and the affordability of same. I look forward to a long relationship!"
We responded:
"Andrea, thank you so much for the great compliment and the 5 Star Review! I'm so glad to hear that you had a positive experience with Lishawna! Thank you for your business and welcome to State Farm and my agency! Bp"
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jay dee

January 23, 2026

5  out of  5
rating by jay dee
"Absolutely amazing service, Lishawna always has a pleasant and wonderful personality and goes above and beyond to make sure my services are mer"
We responded:
"Hey Jay Dee! Thanks for the great compliment and the 5 Star Review! Thanks for your business! We appreciate you!"
Profile photo of Shane Wallingford

Shane Wallingford

January 7, 2026

5  out of  5
rating by Shane Wallingford
"Wonderful experience and saved me a lot of money!!"
We responded:
"Thanks so much for the 5 Star Review Shane! Glad to hear you had a wonderful experience! Thanks for your business and welcome to my agency and State Farm! Bp"
Profile photo of Tina Grabill

Tina Grabill

January 2, 2026

5  out of  5
rating by Tina Grabill
"Heather has been very helpful with transferring my insurances. She's professional and has the patience of Job dealing with all my questions."
We responded:
"Hi Tina! Thank you so much for the kind words and the 5 Star Review! We truly appreciate it! I'm glad to hear that Heather was a great help to you! Thank you for your business! Welcome to State Farm and my agency! Bp"
Profile photo of Austin Hartley

Austin Hartley

December 18, 2025

5  out of  5
rating by Austin Hartley
"Brittany was awesome made every thing as easy as possible and got me a way better rate than I previously had!"
We responded:
"Hi Austin! Thanks so much for the great compliment and the 5 Star Review! We truly appreciate your business! Welcome to State Farm and my agency! Bp"
Profile photo of Natalie Keller

Natalie Keller

December 17, 2025

5  out of  5
rating by Natalie Keller
"Heather was very friendly and helpful with fast service! I was able to change multiple policies and save money!"
We responded:
"Hey Natalie! Thanks so much for the wonderful compliment and the 5 Star Review! Thank you for your business! We truly appreciate it! Welcome to State Farm and my agency! Bp "
Profile photo of Russell Jones

Russell Jones

November 26, 2025

5  out of  5
rating by Russell Jones
"They were quick, made it very easy and saved me alot of money..it was a great experience"
We responded:
"Hi Russell! Thanks for the great compliment and the 5 Star Review! We appreciate it! Thanks for your business! Bp"
Profile photo of Katherine Stewart

Katherine Stewart

November 12, 2025

5  out of  5
rating by Katherine Stewart
"Brittany was super nice and helpful"
We responded:
"Hi Katherine! Thank you so much for the nice compliment and the 5 Star Review! I'm so glad that Brittany was able to help you! Thank you for your business! Bp"
Profile photo of Libby Thayer

Libby Thayer

November 11, 2025

5  out of  5
rating by Libby Thayer
"Lishawna was very helpful. She was able to answer all of my questions and get me set up with a policy that worked for me."
We responded:
"Libby, thank you so much for the great compliment and the 5 Star Review! I'm so glad Lishawna was able to help you find the coverage that worked for you! We appreciate you business! Bp"
Profile photo of Laura Kitchen

Laura Kitchen

October 31, 2025

5  out of  5
rating by Laura Kitchen
"I have both business and personal accounts with Brian Payne State Farm. I always receive excellent service! My needs are always taken care of promptly and professionally."
We responded:
"Hey Laura! Thank you so much for the wonderful compliment and 5 Star Review! Thanks so much for your business! I truly appreciate it! Bp"
Profile photo of Asia Fath

Asia Fath

October 29, 2025

5  out of  5
rating by Asia Fath
"Brittany was very helpful. She was able to answer all of my questions and get us gitted with a policy that worked for us."
We responded:
"Asia thanks so much for the kind words and the 5 Star Review! We truly appreciate it! Thanks for your business! Welcome back to State Farm and my agency! Bp"
Profile photo of Shelley Prater

Shelley Prater

October 24, 2025

5  out of  5
rating by Shelley Prater
"Brittney was so helpful! She listened to what I needed and guided to a policy that fit! Thank you for a great experience!"
We responded:
"Hey Shelley! Thanks for the wonderful compliment and the 5 Star Review! I'm so glad that Brittany was able to help you with a remarkable experience! Welcome back! Bp"
Profile photo of Josh Thomas

Josh Thomas

October 23, 2025

5  out of  5
rating by Josh Thomas
"Lashawna my agent was phenomenal. Super helpful and informative."
We responded:
"Hey Josh! I'm so glad to hear you had a remarkable experience working with Lishawana! Thanks for the fantastic compliment and the 5 Star Review! We truly appreciate it! Welcome back to my State Farm Insurance Agency! Bp"
Profile photo of Kassy McCall

Kassy McCall

October 23, 2025

5  out of  5
rating by Kassy McCall
"They were very kind, patient and understanding of my situation and helped me switch auto insurance very easily for a great price!!!"
We responded:
"Hi Kassy! Thanks so much for the kind words and the 5 Star Review! I'm so glad we were able to help you save money on your car insurance! Welcome to my State Farm Insurance Agency! Bp"
Profile photo of Dewey Harrison

Dewey Harrison

October 22, 2025

5  out of  5
rating by Dewey Harrison
"I was paying over double the cost for insurance on my Ram 1500. This is awesome to save money with State Farm through Brian Payne!!!!"
We responded:
"Hey Dewey! That's great news! I'm glad we were able to help you save money on your insurance! Thanks for the 5 Star Review and the great compliment! We appreciate it! Welcome to my State Farm Insurance Agency! Bp"
Profile photo of Kala Lykins

Kala Lykins

October 21, 2025

5  out of  5
rating by Kala Lykins
"Heather was great to work with! Was very helpful when quoting insurance, responded quickly and answered all questions I had. She made switching an easy process and saved me $$$."
We responded:
"Hi Kala! I'm so glad to hear you had a remarkable experience with Heather. Thank you so much for the wonderful compliment and the 5 Star Review! Thanks for switching to my State Farm agency! Bp"
Profile photo of Cherie Cooper

Cherie Cooper

October 7, 2025

5  out of  5
rating by Cherie Cooper
"Brittney was my agent and she was very helpful and intuitive for my needs I appreciate her being so helpful and understanding. She was very patient and explained many different aspects of insurance policy’s these days thanks again Brittney for your patience and help 🤩"
We responded:
"Cherie, I'm so glad to hear you had a great experience and that Brittany was able to help you! Thank you so much for the 5 Star Review and thanks for your business! Bp"
Profile photo of Lake Runner

Lake Runner

October 7, 2025

5  out of  5
rating by Lake Runner
"Spoke with Lishawna today about comparing car insurance. She was quick to get us the info we needed and we are now saving $550+ per year. Everything is all set with no hassle or issues. We appreciate the “feels like family” experience and exceptional care from Lishawna for what we need."
We responded:
"I'm so glad to hear you had about your experience with my agency and that Lishawna took great care of you! Thanks for the wonderful compliment and the 5 Star Review! Thank you for your business and welcome to the family! Bp"
Profile photo of Steve Cummings

Steve Cummings

October 7, 2025

5  out of  5
rating by Steve Cummings
"excellent and timely service from Brittany and saved some money, too. Great experience"
We responded:
"Steve, thanks so much for the compliment and the 5 Star Review! We appreciate your business! Welcome to my agency! Bp"