State Farm® Insurance Agent Brian Payne
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
James Bradford
August 1, 2025
5
out of
5
rating by James Bradford
"Was paying $113/ with a $2,000 deductible through progressive for 7 years. Brittany here at state farm got me a better rate with $123/Month $500 deductible. Defiantly recommended giving her a call if your looking for better rates."
Gretchen Usleaman
July 29, 2025
5
out of
5
rating by Gretchen Usleaman
"Brittany was great to work with and saved me quite a bit of money. She made the process to switch to State Farm very easy!"
We responded:
"Hi Gretchen! Thank you for the compliment and the 5 Star Review! I'm glad you had a great experience switching to State Farm and my agency! Thank you for your business! Bp"
John Keaton
July 24, 2025
5
out of
5
rating by John Keaton
"Brittany was awesome"
We responded:
"Thanks for the compliment and the 5 Star Review, John! We certainly appreciate it and thank you for your business! Bp"
Melissa Hamm
July 23, 2025
5
out of
5
rating by Melissa Hamm
"Brittany and Brian got me estimates and insurance coverage in one day. Great deal!!! Thank you guys for making me feel totally covered. Like the saying goes, "when you need them, State Farm is there.""
We responded:
"Thanks for the compliment and the 5 Star Review, Melissa! We certainly appreciate it and thank you for your business! Bp"
Karen Jandes
July 18, 2025
5
out of
5
rating by Karen Jandes
"Heather was very helpful and was very nice. I would recommend this insurance firm to everyone."
We responded:
"Hi Karen! I'm so glad Heather was able to help you! Thank you very much for the compliment and the 5 Star review! We appreciate you! Bp"
Keny Craig
July 15, 2025
5
out of
5
rating by Keny Craig
"Brittany spent time working through the coverage options to save us a tremendous amount of money. We previously had car insurance through Allstate, Progressive, and our home policy through Grange. We are grateful for her willingness to be thorough! Very friendly and personable :) Look forward to establishing business with this agency."
We responded:
"Keny, thanks so much for the wonderful compliment and for the 5 Star Review! I'm glad you had a great experience with Brittany. Thank you for the opportunity to help and thank you for your business! Bp"
Lyndsay Combess
July 15, 2025
5
out of
5
rating by Lyndsay Combess
"Brittany is amazing! I was having trouble getting logged into the app and set up with a new feature and she walked me through the whole process, ensured I had everything squared away, and even followed up with me afterward. She is extremely patient, personable and helpful. When I call State Farm and she answers, I know I'm in good hands!"
We responded:
"Hey Lyndsay! Thanks so much for the 5 Star Review and the wonderful compliment! It's great to hear Brittany was able to help resolve your issue and provide remarkable service to you! Thank you for your business! It's a pleasure to serve you! Bp "
Tammy Spillman
July 14, 2025
5
out of
5
rating by Tammy Spillman
"Brittany was very helpful. She signed me up for a new policy. She went on to explain other policies I may be interested in. Very friendly staff. I would recommend calling and talking to her about saving you money like she did for me. Thank you Brittany for all your help."
We responded:
"Hi Tammy! Thank you for the wonderful compliment and the 5 Star Review! I'm happy to hear Brittany was able to help you and provide remarkable service! Thank you for your business! It's a pleasure to serve you! Bp"
J. Richard Reid
July 7, 2025
5
out of
5
rating by J. Richard Reid
"Great office! Very helpful!! I appreciate how efficient they always are!"
We responded:
"Thank you for the compliment and the 5 STAR Review! Thanks for your business! We appreciate the opportunity! Bp"
Tara Watson
July 3, 2025
5
out of
5
rating by Tara Watson
"Lishawna was awesome. She was so quick to respond with a quote. Answered all my questions, and was a pleasure to work with. Plus their premiums were extremely lower than our current provider. Highly recommend!"
We responded:
"Thank you so much for the 5 STAR Review Tara! I'm so glad to her you had a great experience! Thank you for your business! Bp"
Paul Stanley
June 5, 2025
5
out of
5
rating by Paul Stanley
"Great insurance always treated me well"
We responded:
"Thanks for the 5 Star Review Paul! We appreciate your business!"
Juju B
June 4, 2025
5
out of
5
rating by Juju B
"Brittney was great! She made the switching process so easy. She was honest and never pushy."
We responded:
"Thank you for the 5 Star Review Juju! Glad making the switch was easy for you! Welcome aboard and thanks for your business!"
Brandon Hargett
May 5, 2025
5
out of
5
rating by Brandon Hargett
"Brittany was wonderful and helped me get the best policy for me, and saved me a lot of money by switching to State Farm!!"
We responded:
"Thank you so much for the 5 Star Review, Brandon! We're thrilled to hear Brittany provided such great service and helped you choose the right coverage and save money! We appreciate you choosing the Brian Payne State Farm team and look forward to being here for you! Bp"
Torey Weston
April 29, 2025
5
out of
5
rating by Torey Weston
"Quick and friendly service. Good quote rate with bundling home and auto."
We responded:
"Thank you so much for the 5 Star review Torey! Glad to hear you had a great experience and that bundling your home and auto worked out well! Welcome to my agency and thank you for your business!"
Jessica McCann
April 14, 2025
5
out of
5
rating by Jessica McCann
"Came to them for a homeowners insurance that saved us over $4,000 a year. Heather was easy to communicate with getting our policies together for both our home and auto."
We responded:
"Thank you for the 5 Star Review Jessica! Wow, your savings is awesome! I'm glad Heather was able to help you. We appreciate your business! Bp"
Laura Reed
April 5, 2025
5
out of
5
rating by Laura Reed
"Lishawna was so, so helpful when I had a problem with billing. She immediately got on the case and got it handled! She also called me every step of the way during the process so that I didn't worry. Brian, she needs a raise and don't ever let her go🤣"
We responded:
"Laura, thank you for your feedback! I’m so glad Lishawna was able to assist you and keep you updated throughout the process. I’ll be sure to pass along your kind words! Bp"
hollianne collings
April 3, 2025
5
out of
5
rating by hollianne collings
"Super easy process! Brittany was able to save me over $100 a month switching to State Farm!"
We responded:
"Thank you, Hollianne! We're so glad to hear that Brittany made the process simple and helped you save on your insurance! Thank you for choosing my agency and State Farm! Bp"
Bessie Anderson
March 21, 2025
5
out of
5
rating by Bessie Anderson
"Had Brian Payne State Farm for years. Shae & the rest of the State Farm crew was right there when I was in my car accident in December 2024. They helped me every step of the way and always kept me informed of what was happening. When they say they got your back, they truly mean it. Unfortunately, mine was a total loss but thank goodness for full coverage! Thank you Brian Payne State Farm for helping me through that horrible time! I’m a loyal member for life☺️"
We responded:
"Bessie, thank you so much for the kind words and the 5 Star Review! We know how stressful accidents can be and I'm so glad Shea and our team could be there for you. Thank you so much for your business! Your loyalty means so much to us! Bp"
Gwen Pfeffer
March 20, 2025
5
out of
5
rating by Gwen Pfeffer
"Brittany was very helpful and efficient."
We responded:
"Thank you, Gwen! We’re happy to hear that Brittany provided you with helpful and efficient service. We appreciate your feedback and the 5 Star review! We look forward to assisting you again in the future! Thanks for your business! Bp"
tracy fogleman
March 20, 2025
5
out of
5
rating by tracy fogleman
"Shea went above and beyond to help me save money and got everything straightened out with my mortgage company. Couldn’t be happier the this excellent service."
We responded:
"Thank you for your kind words and the 5 Stars, Tracy! I'm so glad to hear that Shea was able to assist you and help you save money. Providing excellent service is our top priority, and we truly appreciate your support. If you ever need anything, don’t hesitate to reach out! - Bp"
michelle grooms
March 20, 2025
1
out of
5
rating by michelle grooms
"I heard great things about this place but when I called they wouldn't even give me a quote 😒"
We responded:
"Hi Michelle. Sorry that we weren't able to assist you. Thank you for your feedback. Bp "
Gena C
March 18, 2025
5
out of
5
rating by Gena C
"Brittany and the team at State Farm helped me save so much money on my Insurance! They were super helpful in answering all my questions."
We responded:
"Gena, thank you so much for the kind words and the 5 Star review! I’m glad we were able to help you! Thanks for your business and welcome to our agency! Bp"
Hevan Lowe
March 17, 2025
5
out of
5
rating by Hevan Lowe
"Shea was absolutely amazing with helping me and answering all of my questions! Thank you for helping me choose the best plan"
We responded:
"Hello Hevan! I’m so glad to hear how Shea was able to help you! Thank you for your kind words and for the 5 Star Review! Thank you for your business and welcome aboard!"
Cathy Webb
March 7, 2025
5
out of
5
rating by Cathy Webb
"Lishawna was very informative and helpful in my transition to State Farm. Thanks so much for your kindness."
We responded:
"Thank you for your kind words, Cathy! I'm so glad to hear that Lishawna made your transition to State Farm smooth and informative. Providing helpful and friendly service is what we strive for! If you ever need anything, we're always here to help. Thank you for your business! Welcome to the Brian Payne State Farm family! Bp"
Mary Henderson
March 6, 2025
5
out of
5
rating by Mary Henderson
"Very knowledgeable staff and friendly. Saved me alot of money on my insurance!"
We responded:
"Mary, thank you for the compliment and thank you so much for the 5 star review! I'm pleased to hear that you found my team knowledgeable and friendly and that we were able to help you save on your insurance. If you need further assistance, feel free to reach out to us! Bp"