State Farm® Insurance Agent Brian Payne
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jessica McCann
April 14, 2025
"Came to them for a homeowners insurance that saved us over $4,000 a year. Heather was easy to communicate with getting our policies together for both our home and auto."
"Thank you for the 5 Star Review Jessica! Wow, your savings is awesome! I'm glad Heather was able to help you. We appreciate your business! Bp"
Laura Reed
April 5, 2025
"Lishawna was so, so helpful when I had a problem with billing. She immediately got on the case and got it handled! She also called me every step of the way during the process so that I didn't worry. Brian, she needs a raise and don't ever let her go🤣"
"Laura, thank you for your feedback! I’m so glad Lishawna was able to assist you and keep you updated throughout the process. I’ll be sure to pass along your kind words! Bp"
hollianne collings
April 3, 2025
"Super easy process! Brittany was able to save me over $100 a month switching to State Farm!"
"Thank you, Hollianne! We're so glad to hear that Brittany made the process simple and helped you save on your insurance! Thank you for choosing my agency and State Farm! Bp"
Bessie Anderson
March 21, 2025
"Had Brian Payne State Farm for years. Shae & the rest of the State Farm crew was right there when I was in my car accident in December 2024. They helped me every step of the way and always kept me informed of what was happening. When they say they got your back, they truly mean it. Unfortunately, mine was a total loss but thank goodness for full coverage! Thank you Brian Payne State Farm for helping me through that horrible time! I’m a loyal member for life☺️"
"Bessie, thank you so much for the kind words and the 5 Star Review! We know how stressful accidents can be and I'm so glad Shea and our team could be there for you. Thank you so much for your business! Your loyalty means so much to us! Bp"
Gwen Pfeffer
March 20, 2025
"Brittany was very helpful and efficient."
"Thank you, Gwen! We’re happy to hear that Brittany provided you with helpful and efficient service. We appreciate your feedback and the 5 Star review! We look forward to assisting you again in the future! Thanks for your business! Bp"
tracy fogleman
March 20, 2025
"Shea went above and beyond to help me save money and got everything straightened out with my mortgage company. Couldn’t be happier the this excellent service."
"Thank you for your kind words and the 5 Stars, Tracy! I'm so glad to hear that Shea was able to assist you and help you save money. Providing excellent service is our top priority, and we truly appreciate your support. If you ever need anything, don’t hesitate to reach out! - Bp"
michelle grooms
March 20, 2025
"I heard great things about this place but when I called they wouldn't even give me a quote 😒"
"Hi Michelle. Sorry that we weren't able to assist you. Thank you for your feedback. Bp "
Gena C
March 18, 2025
"Brittany and the team at State Farm helped me save so much money on my Insurance! They were super helpful in answering all my questions."
"Gena, thank you so much for the kind words and the 5 Star review! I’m glad we were able to help you! Thanks for your business and welcome to our agency! Bp"
Hevan Lowe
March 17, 2025
"Shea was absolutely amazing with helping me and answering all of my questions! Thank you for helping me choose the best plan"
"Hello Hevan! I’m so glad to hear how Shea was able to help you! Thank you for your kind words and for the 5 Star Review! Thank you for your business and welcome aboard!"
Cathy Webb
March 7, 2025
"Lishawna was very informative and helpful in my transition to State Farm. Thanks so much for your kindness."
"Thank you for your kind words, Cathy! I'm so glad to hear that Lishawna made your transition to State Farm smooth and informative. Providing helpful and friendly service is what we strive for! If you ever need anything, we're always here to help. Thank you for your business! Welcome to the Brian Payne State Farm family! Bp"
Mary Henderson
March 6, 2025
"Very knowledgeable staff and friendly. Saved me alot of money on my insurance!"
"Mary, thank you for the compliment and thank you so much for the 5 star review! I'm pleased to hear that you found my team knowledgeable and friendly and that we were able to help you save on your insurance. If you need further assistance, feel free to reach out to us! Bp"
Meghanne McClanahan
June 5, 2024
"EXCELLENT customer service. Very easy to work with and knowledgeable. Great rates for coverage (auto and home policies)."
"Thank you so much for the 5 star review Meghanne! Thank you for your business and the opportunity to help with your insurance needs! We truly appreciate it!"
PhyllisJReed47@gmail.com Reed
May 31, 2024
"Brian and his group of agents are by far, head and shoulders above the rest with putting their clients first. Over the past month, they have gone above and beyond to meet my insurance needs and get claims settled for me. I've been a client for many years, and do not plan to switch anytime soon!"
"Thank you so much for the kind words and the 5 Star Review Phyllis! So glad we could be there for you. We appreciate you and thank you for being a loyal State Farm customer for so long! "
lisa lewis
November 1, 2023
"Wonderful office. Love Lishawna. So helpful and trustworthy"
"Thank you for the 5 star review and kind words Lisa! We're so glad we could help you with your insurance needs! We appreciate you and look forward to helping you in the future!"
Kimberly Wachter
October 5, 2023
"Lishawna is amazing at what she does!! I switched my auto & renters insurance over to State Farm & am so pleased with my discounts & savings! This company is hands down one of the best insurance places I have dealt with! Give Lishawna a call today she’s great at what she does!"
"Thank you for the 5 star review acknowledging Lishawna and for recommending our services to others, Kimberly! We are so glad that we could provide you with your auto and renters insurance! We strive to go the extra mile to assist you with any of your insurance questions or needs and to provide you with the customer service that you deserve! We appreciate your feedback and look forward to the opportunity to provide you with any of your future insurance needs!"
Derrick White
August 23, 2023
"Brian Payne is an amazing State Farm Agent and he is ready to assist you with all your insurance and financial services needs."
"Thanks for the 5 star review Derrick! I appreciate the compliment. We are definitely here to help!"
D.L Slecke
January 24, 2023
"Friendly Staff and a great place to get your insurance"
"What a wonderful compliment ! Thanks so much for the 5 star review!"
Elizabeth Smith
November 21, 2022
"The service I received was excellent! The agent was very polite, helpful, and gracious."
"Thank you for such a nice compliment Elizabeth and a 5 star review! We truly appreciate it!"
Connie Spence
November 17, 2022
"Very nice ladies to deal with, Brian is an exceptional agent, makes you feel very comfortable talking to him! I love this office and all the employees!"
"What a wonderful compliment Connie! Thanks so much for the 5 star review!"
Wesley Poe
October 28, 2022
"Lashawna and Shay was so so helpful! With such a crazy busy life they made switching insurance seamless and easy! Very polite AND are going to save me $2,640 annually! Like a good neighbor these gals was there!"
"Thanks for the 5 star review Wesley! We appreciate such a great compliment! Thank you for your business!"
Cooper Ridenour
April 2, 2022
"I live out of state and was helping my 19 year old son purchase car insurance for the first time. I spoke to Lacy and she was very helpful."
"Thank you for the compliment Cooper! So glad we could help!"
Josh McK
July 20, 2021
"Very good people, easy to work with and always kind on the phone"
"Thank you for the compliment Josh! We greatly appreciate it!"
Melissa Manley
September 10, 2020
"Efficient and friendly staff."
Keith M
December 3, 2019
"Bryan Payne and his staff are awesome!!"
"Thanks so much for the review Keith. I think they’re pretty awesome too! Thanks for your business!"
Doug Cheek
November 13, 2019
"Quick, no BS"